We render set of process that detail best practices based on standards to enable and optimize IT services in order to satisfy business requirements and manage the IT infrastructure both tactically and strategically.
LAN / WAN Services
We assess your networking requirement and design and implement optimal networks to fulfill your current needs, future/expansion plans and existing technology.
- → Installation and configuration for structured cabling layout to Network operating system.
- → Connectivity, implementation and administrations.
- → Installation and connectivity of crimping, hubs, jack panels and patch panels.
- → Conducting, channelling and laying of cables with terminations.
- → Offers solutions on VPN Technologies and Radio links.
Facility Management
This special pack of services has been designed for our existing Facility Management Services customers who already are IT users but require some assistance in their day-to-day activities and operational administration..
- → Provision of Resident Engineer on half day / full day / 24 hrs basis or as per customers.
- → Generation of knowledge database.
- → Manage internal helpdesk.
- → Basic usage training to use.
- → Asset/Warranty Management and Vendor Liaison for hardware warranty / AMC.
- → Software Licenses Management.
- → Network Management.
- → Mail Management.
- → User Rights Management.
AMC
We believe in ensuring the highest standards of quality, reliability and efficiency in all our products. We undertake annual maintenance contract services for all types of computers.
Technical Support Services (Hardware & Software Maintenance Services).
- → Troubleshooting of hardware related problems.
- → Parts coverage for hardware.
- → Provision of standby equipment.
- → OS Support - Installation / Reconfiguration / Reinstallation of Operating System and other.
- → Problem diagnosis and rectification on Network Operating System.
- → Install / Upgrade of software drivers.
- → Creation of Users, User Login Script, User Home Directory.
- → Assigning user rights to shared resources (Printers & Directories).
- → Troubleshooting of Network related Problems.
- → Management of Networking equipment (Hubs, Switches, Routers, etc.).
- → Restoration of connectivity of node with the server.
- → Configuration of Network printers and other Network peripherals.
- → Maintaining the existing network.
Rentals
We provide the best computer rental equipment available backed by our service and qualified technicians. Once any product given on rent the maintenance will be done by WeReach Infotech and will be delivered at your door step.
- → Servers.
- → Laptops.
- → Desktops.
- → Hubs.
- → Printers-laser,dotmatrix.
- → Fax Machines.
- → Modems.
- → Photocopiers.
- → Email Access.
- → Web Access.
Upgrades / Options
We provide upgrades for a variety of hardware: with buy back options also.
Technical Support Services (Hardware & Software Maintenance Services).
- → RAM.
- → Hard Disks.
- → Peripherals : scanners, modems.
- → Laptop bags.
- → Data backup devices: CD Writers,DAT Drives, DLT Drives, Zip Drives, Tape cartridges.
- → PCMCIA network cards, modems, wireless LAN devices.
- → PDAs
